This course is developed under a collaborative agreement with the Learning Strategies Group, a division of Simon Fraser University Business. It is one of a series of courses on business administration applications in mining.
Understanding and managing the interactions along the interface between business, community, and government is becoming an increasingly critical component of managerial competency and organizational success.
The focus of the course will be to highlight the nature and dynamics of these interactions among multiple players with different goals and concerns—corporations, communities, First Nations, interest groups, unions, governments—and the development of perspectives, tools, and strategies that today's leaders and managers can put to use on the ground and in the boardroom.
Examples of the topics covered include:
- Understanding responsibility and relationships;
- Recognizing power and values;
- Turning differences into assets;
- Creating clear expectations as a foundation for effective working relationships;
- Developing the capacity to anticipate issues and putting in place proactive structures to deal with disputes when they arise;
- Recognizing and valuing relationships as assets;
- How and when to use negotiation and consensus building appropriately and effectively both within the organizations and with external interests and stakeholders;
- Creating sustainable outcomes through sustainable relationships.
This course is presented as 11 viewing sessions, each of 30 - 60 minutes viewing duration, plus three interactive reviews that confirm the viewer's achievement of learning objectives. The total duration of the course is approximately eight hours.