Environmental and Social Conflict Resolution in the Resources Sector

AREAS OF STUDY: Environment and Community

Qualifies for CMS

Live Webcast Live Webcasts
  • Audience Level: Professional | New to Mining Tool Tip
  • Dates: 15, 16, 17 October 2019 Tool Tip
  • Early Bird: Tool Tip
  • Enrollment: Included Tool Tip
  • Registration Fee: Tool Tip
  • Location: Live Webcast Tool Tip
  • Duration: 3 sessions of 3 hours each
  • CEUs: 0.8 (8 PDHs) Tool Tip

Course Summary


The extractive industry has the potential to significantly transform environments, communities and economies. At times, such transformation may manifest in conflicts or disputes between a resource developer and local communities, or even complete breakdown of the company's social licence to operate—with associated costs for the company, local communities, and the broader public.

This three-part course draws on the extensive experience of the instructors in studying environmental and social conflicts as well as working as practitioners in the development sector:

  • an understanding of the costs of conflict in the resource industry;
  • processes and mechanisms by which communities can make their concerns heard and which companies can draw on to work with communities to negotiate and resolve conflict; and
  • the causes and consequences of environmental conflicts in the research sector, and the process of using ecological factors to promote peace.

Who Should Attend?

The course is aimed at all extractive industry managers and practitioners who engage with local communities and other external stakeholders. It may be of particular relevance for community relations/social performance and environment staff and legal and compliance officers. Staff from technical professions who are seeking to build their knowledge about the social aspects of mining are also welcome.

Pre-Course e-Learning

Pre-course e-learning is not mandatory for this webcast; however, registered delegates have access to the online e-learning material consisting of four related courses titled Establishing a Social License to Operate in Mining, Practical Tools for Sustainable Relationships in Mining, Sustainable Development in Mining and The Evolving Image of Mining.

Certificate in Mining Studies

This course qualifies for one day of short course credit for the Certificate in Mining Studies (CMS), a continuing education program of accredited short courses, webcasts and online courses for lifelong learning in mining, supported by University of British Columbia, University of Arizona and University of Concepción.

Continuing Professional Development (CPD)

Registered participants who attend the entire webcast and complete an evaluation at the end of the course will receive a Certificate of Attendance, confirming the Professional Development Hours (PDH)/Continuing Education Units (CEU) earned. Please confirm with your employer and/or professional association that this course qualifies for CPD.

Dr. Daniel Franks

Professor Daniel Franks is the Program Leader of ‘Governance and Leadership in Mining’ at the Sustainable Minerals Institute, The University of Queensland. He is known internationally for his work on the interconnections between minerals, materials and sustainable development, with a particular focus on the role of minerals in poverty reduction and the social and environmental change associated with mining and energy extraction. Professor Franks was originally trained as a geologist in Brazil and Australia. He then worked as a Senior Social Scientist at the Queensland Department of Natural Resources and Water. Between 2015 and 2018 he was Chief Technical Advisor at the United Nations Development Programme and Programme Manager of the ACP-EU Development Minerals Programme, where he remains an advisor.

Prior to his work at the United Nations, Professor Franks held research and teaching positions at Griffith University and The University of Queensland, where he was previously the Deputy Director of the Centre for Social Responsibility in Mining. Daniel’s work is interdisciplinary and highly engaged. He has field experience at more than 75 mining and energy sites internationally and 37 countries. He played an important role in The Australian Government’s flagship $31m International Mining for Development Centre hosted by UQ and The University of Western Australia, as well as The Queensland Government’s ‘Sustainable Resource Communities Policy.’ Professor Franks is the author of more than 100 publications in 8 languages. Daniel’s research has attracted global media attention by more than forty outlets, including The Wall Street Journal, The Guardian, Associated Press, Vox Africa and Reuters.

Professor Saleem Ali

Saleem H. Ali is an environmental planner whose research and practice focuses on ways of resolving ecological conflicts through technical and social mechanisms, as well as exploring novel ways of peace-building between corporations, governments and communities. He holds the Blue and Gold Distinguished Professorship in Energy and the Environment at the University of Delaware, and is also a Senior Fellow at Columbia University's Center on Sustainable Investment and Georgetown University's Center for Australia, New Zealand and Pacific Studies. Professor Ali has held the Chair in Sustainable Resources Development at the University of Queensland’s Sustainable Minerals Institute in Brisbane, Australia (where he retains professorial affiliation).

Previously, he was Professor of Environmental Studies at the University of Vermont’s Rubenstein School of Natural Resources where he was founding director of the Institute for Environmental Diplomacy and Security. His books include Treasures of the Earth: Need, Greed and a Sustainable Future, (Yale Univ. Press); Environmental Diplomacy (with Lawrence Susskind, Oxford Univ. Press), Mining, the Environment and Indigenous Development Conflicts (Univ. of Arizona Press) and Islam and Education: Conflict and Conformity in Pakistan’s Madrassas (Oxford Univ. Press). He has also authored over a hundred other peer-reviewed publications and been the editor of acclaimed anthologies including “Peace Parks: Conservation and Conflict Resolution” (MIT Press) and “Diplomacy on Ice: Energy and the Environment in the Arctic and Antarctic” (with R. Pincus, Yale Univ. Press).

Corporate and government experience includes employment in General Electric’s Technical Leadership Program; a Baker Foundation Fellowship at Harvard Business School and a Research Internship at the UK House of Commons. Professor Ali was chosen as a Young Global Leader by the World Economic Forum in 2011 and received an Emerging Explorer award from the National Geographic Society in 2010. He is a member of the United Nations International Resource Panel, The IUCN World Commission on Protected Areas and serves on the board of the Diamonds and Development Initiative. He is also a series co-editor for the University of Chicago Press on Environmental Science, Law and Policy. Professor Ali received his doctorate in Environmental Planning from MIT, a Master’s degree in Environmental Studies from Yale University and Bachelor’s degree in Chemistry from Tufts University (summa cum laude).

Provisional Schedule

This webcast is scheduled to be held from 3:00pm to 6:00pm PDT/Vancouver, Canada time.

Check the exact time and date in your city.

This webcast is divided into three sessions with following topics:

Session 1: The costs of conflict with local communities in the extractive industry.
October 15 from 3:00pm to 6:00pm Pacific Daylight Time

This session aims to build knowledge about how extractive companies assess, aggregate and understand the costs of conflict with local communities around their operations, and the potential loss of value where they do not do so.

The objective is to explore the business case for improved risk management and community relations in the extractive industry as a whole. It draws on in-depth, confidential interviews with over 40 key individuals (primarily from extractive companies but also including industry bodies, corporate law firms, insurers and research institutes) on the costs of company-community conflict, and draws insights from how companies are responding to mitigate or avoid the occurrence, extent and costs of such conflict.

Also explored are potential costs that can arise for extractive companies at different stages of a project's life cycle (for example, costs to financing, construction, operations, reputation, etc.) A typology of costs is suggested and applied to 50 cases of company-community conflict in the extractive industry.

The session encourages participants to use evidence based approaches to reflect on the business case for improved risk management aimed at preventing and mitigating company-community conflict.

Detailed schedule:

  • Introduction and Overview
  • Manifestations of conflict in the extractive industries
  • Typology of costs and their magnitude
  • Case analyses of conflict
  • Developing a business case for improved risk management
  • Q&A and discussion
Session 2: Project-level grievance mechanisms in the extractive industry.
October 16 from 3:00pm to 6:00pm Pacific Daylight Time

Providing access to processes and mechanisms for affected communities to have their concerns heard is a critical part of managing social risk. For their part, companies are now expected to understand and address community concerns, complaints and grievances and establish effective project-level grievance mechanisms. Project-level grievance mechanisms can provide a means through which companies can respond in a timely and effective manner to matters of concern. This will help companies to better manage their impacts but also to build and support positive relationships with communities.

This session is designed to provide an overview of key expectations for project-level grievance mechanisms and their relationship to the emerging human rights framework.

Access to remedy is part of the UN "protect, respect and remedy" policy framework for business and human rights. Guidance on how to design and implement an effective grievance mechanism will be discussed, in alignment with a range of established international norms, including the UN Guiding Principles. In particular, the session will discuss some of the key challenges of implementation and practice on the ground.

Detailed schedule:

  • Introduction and Overview
  • Human rights and the 'access to remedy'
  • Overview of project-level grievance mechanisms
  • Grievance mechanism planning and design
  • Challenges and opportunities in implementation
  • Q&A and discussion
Session 3: Environmental and social conflict resolution in the resources sector.
October 17 from 3:00pm to 6:00pm Pacific Daylight Time

This session explores the causes of conflicts involving environmental concerns, without presuming that environmental disputes are necessarily a cause of conflict—indeed they may be a part of the solution to wider regional conflicts.

The emerging field of environmental conflict resolution has its roots in various disciplines such as political science, economic game theory, systems analysis, sociology and anthropology. The study of conflict versus cooperation also has an important basis in natural science, particularly in evolutionary biology and ethology.

Our goal is to explore theories of conflict and cooperation from various disciplinary perspectives to glean common lessons that may be applied to "real-world" cases. This session will focus on the practice of conflict resolution and various approaches to resolving conflicts and their relative applicability in different parts of the world where extractive industry enterprises are active.

Skills in mediation of environmental conflicts and the role of scientific expertise in socially constructing conflict resolution strategies will also be discussed.

Detailed schedule:

  • Introduction and Overview
  • Causes of Environmental Conflicts
  • Transforming Extractive Industry projects from Conflict to Cooperation
  • Case examples from the field
  • Challenges and opportunities in implementation
  • Q&A and discussion reflecting on all three sessions

How to Register

To register yourself, click the ‘Register Now’ button and complete the online registration form.

To register on behalf of someone else, or to register groups of 2 or more, please contact us; discounts may apply.

Questions? Please contact Edumine: +1 604 683 2037 or edumine-support@infomine.com and we will get back to you during regular business hours, Monday - Friday, 8:00am to 5:00pm Pacific Time.

Registration Deadline

Online registration ends 15 minutes prior to the webcast; however phone registration can be accepted up to the start of the webcast. Please call +1 778 331 5097 for last-minute reservations. Webcasts fill up quickly. Early booking is advised!


The fee covers the lecture, access to electronic course notes, Pre-Course e-Learning and a certificate of attendance.

Early Bird: there is a 10% discount if you register at least 30 days prior to the course start date. A 10% discount is offered for groups of 5 or more OR if you provide your Annual Edumine subscription User ID at time of registration. The maximum discount that can be applied is 20%.

This webcast is designed for both individual and group participation and would make an excellent company-sponsored in-house training event. If you have a group of twenty or more who would like to attend this course from one location, please contact us at +1 604 683 2037 for special pricing.

How Webcasts Work

It's easy and our webcast saves on fees, travel and time! You will be able to ask questions and have live discussions during the webcast just as if you were there in person. At the time of the webcast, you connect to the internet, call in to a toll/toll-free number to hear and talk through the telephone or simply listen and speak over your headset/PC speakers using Voice over IP (VoIP). You see the presentation as well as the instructor on your computer screen.

System Requirements

To attend this webcast, you will need a computer with a high-speed internet connection (DSL or cable). You will also need a phone line or integrated microphone in your PC or a headset. For your comfort, it is recommended that you use a speaker phone or headset to connect to the webcast. Our system will support both PC and Apple computers using Internet Explorer, Chrome, Firefox or Safari browsers.

Accessing the Webcast

One day prior to the webcast, you will be emailed a link for the webcast. About 15 minutes before the scheduled starting time, simply go to the website provided in the email. You should be able to simply click on the link in the email; however, some email programs may require that you copy the address and paste it into your browser's address bar. You will be asked to enter your name and email address, and you will need to enter the password that was sent to you in the email. Once you have logged in, a screen will pop up with the Voice over IP option or a toll/toll-free telephone number to call. Of course, our team is available to help if you have any questions about accessing the webcast: +1 778 331 5097.

Terms and Conditions

By submitting the webcast registration form, you agree to pay the associated fees in full before the course start date.


Notice of cancellation must be given in writing by letter, fax or email and action will be taken to recover, from the delegates or their employers, that portion of the fee owing at the time of cancellation.

If a delegate submits written notice of cancellation 10 or more business days prior to the first day of the webcast, Edumine will refund the cost of the webcast.

If a delegate submits written notice of cancellation prior to the webcast but within 9 business days of the first day of the webcast, Edumine will refund the delegate's payment less a 10% administration fee.

If a delegate submits written notice of cancellation after the webcast has started, or misses all or a portion of the webcast without notice, no refund will be granted.

Edumine reserves the right to cancel an advertised course on short notice. It will endeavour to provide participants with as much notice as possible, but will not accept liability for costs incurred by participants or their organisations as a result of the course being cancelled or postponed. If a course is cancelled, fees will be refunded in full. Edumine also reserves the right to postpone or make such alterations to the content of a course as may be necessary.

Resources for Environmental and Social Conflict Resolution in the Resources Sector

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